StatementHarborContact us
One inbox, read by the people who maintain the parser. No ticket numbers.
statementharbor@gmail.com
We usually reply within 2 business days. If you're reporting a statement that didn't convert, include:
- The bank and country
- Whether the PDF is a download from online banking or a scan
- What went wrong — no rows found, wrong amounts, jumbled columns?
Please don't attach the statement itself. Since we can't see your files by design, describing the layout is enough — and keeps your data yours.
Common questions first
Why can't I upload my statement anywhere?
By design. Uploads would create a copy of your financial data on a server; we think the safest converter is one that physically can't hold your file. If the page loads, conversion works even offline.
My rows came out misaligned. Can you fix it?
Usually, yes. Most parsing bugs are bank-specific layout quirks, and a short description of what you saw ("amount column landed in description") tells us exactly which pattern to fix in the next release.
Can you add my bank's page?
Probably! We prioritize banks by request volume. Tell us the bank and country and we'll add it to the queue for the bank pages.